P_00007 — Quote requests require manual translation before processing

One testable operational mismatch: the information required by the quoting process arrives in communication that is not itself a quote record.

Problem ID	Name	Solution IDs	Statement type	Status
P_00007	Quote requests require manual translation before processing	S_00006	market_hypothesis	draft

kind: problem_catalog
schema_version: 1
problems:
  - id: P_00007
    solutionsIds:
      - S_00006
    priority: 45
    name: 'Quote requests require manual translation before processing'
    status: approved
    statement_type: market_hypothesis
    applies_to_icp_ids: []
    situation: >-
      A company receives a high volume of custom quote requests through email
      and telephone, and pricing requires structured product, quantity,
      destination, and timing information.
    operational_mismatch: >-
      The information needed to price and schedule a request arrives in
      unstructured communication and must be interpreted and entered by a person
      before the internal quoting process can begin.
    possible_consequences:
      - >-
        Every quote requires human handling before pricing and availability can
        be evaluated.
      - >-
        Quote-processing capacity remains tied to the staff available to
        interpret incoming requests.
    observable_signals:
      - 'Quote requests arrive through both email and telephone.'
      - 'The company states there is no automated intake.'
      - >-
        Staff manually create the internal request before consulting price and
        schedule information.
    disconfirming_signals:
      - >-
        Requests arrive through required structured fields or a verified import
        that creates the internal quote record without rekeying.
      - >-
        A sample of email and telephone requests enters the quoting workflow
        without manual interpretation or transcription.
    confirmation_questions: []
    evidence_requirement: >-
      A representative sample of quote requests showing the steps and staff time
      between receipt and creation of a complete internal quote record.
    evidence_ids: []
    prohibited_claims:
      - >-
        That manual intake currently causes errors, slow response, or lost
        quotes without account evidence.
      - 'That every request can be interpreted automatically.'
      - 'Any quantified labor saving or response-time improvement.'