P_00005 — Project outcomes stop at the channel partner
One testable operational mismatch: the manufacturer records a quote, while the final project decision occurs outside the manufacturer's transaction record and never returns to it.
| Problem ID | Name | Solution IDs | Statement type | Status |
|---|---|---|---|---|
P_00005 | Project outcomes stop at the channel partner | none | market_hypothesis | draft |
kind: problem_catalog
schema_version: 1
problems:
- id: P_00005
solutionsIds: []
priority: 45
name: 'Project outcomes stop at the channel partner'
status: approved
statement_type: market_hypothesis
applies_to_icp_ids: []
situation: >-
A manufacturer quotes project work through intermediaries, while the final
project award and purchase decision occur outside the manufacturer's own
transaction record.
operational_mismatch: >-
The manufacturer's quote record does not receive a verified final outcome
for the underlying project. Once a quote is sent through the intermediary,
the record cannot establish whether the project was awarded, who supplied
it, or whether the quoted price won or lost.
possible_consequences:
- 'Win and loss trends cannot be stated reliably by price, product, geography, or segment.'
- 'True project share remains unknown even when quote activity is available.'
- 'Completed projects can remain represented as unresolved quotes.'
observable_signals:
- 'The company says it does not know whether a distributor won a quoted project.'
- 'Quote records lack a required final outcome and outcome date.'
- >-
Win-rate analysis relies on bookings without accounting for projects won
by another supplier.
disconfirming_signals:
- >-
Channel partners routinely return project-level award results that are
attached to the manufacturer's quote records.
- >-
Completed project records carry a verified won, lost, cancelled, or
no-decision outcome and identify how that result was established.
confirmation_questions: []
evidence_requirement: >-
A sample of projects whose final award is independently known, showing
whether the corresponding manufacturer quote records contain the same
outcome.
evidence_ids: []
prohibited_claims:
- 'Any claimed win rate, price elasticity, or market share before outcomes are verified.'
- 'That an unbooked quote was necessarily lost.'
- 'That a distributor withheld an outcome intentionally.'